yellowverandah.in offers multiple ways to make payments for your order. Our payment gateway is integrated with Razorpay with Secure Badge. We accept all major domestic & international Credit/Debit Cards, Net Banking and UPI transactions. All your Debit/Credit card information remains confidential with Razorpay.
Unfortunately we don’t accept Cash On Delivery (COD). Instead online payment transactions offer multiple benefits like cash back, EMI option, instant discount, pay later option through Razorpay & your bank.
Yes, we accept international payments in over 100 currencies using Razorpay as our payment gateway system. Razorpay supports international card payments, bank transfers and alternative payment methods like PayPal and Trustly.
Absolutely. Your personal information and security is important to us. We use Razorpay with Secure Badge, as payment gateway and all orders are processed through this secure system. Razorpay is PCI DSS Level 1 compliant and has 256-bit SSL security encryption certification awarded by VeriSign.
Due to changes in RBI rules, please check with your bank or financial institution to rule out any errors on their behalf. If problems persist, please do not hesitate to call our Customer Service at +91 96180 49302 for assistance (Monday - Saturday 11 AM to 7 PM).
There are no hidden charges when you make a purchase on Yellowverandah.in. The charges you see on the checkout page, before you make payment, are the final prices for your order. Additionally all product prices shown on our website include GST.
We ship anywhere outside India and within India. Please read our Shipping Policy for more details.
We offer free shipping across India for order value more than Rs 2000. For order value below Rs 2000, a fixed shipping charge of Rs 199 is applicable.
For international shipment, it is not free, however we charge at actual on the shipment quote provided by our international shipping partner like DHL, FedEx. Please contact our Customer Service at +91 96180 49302 (Monday - Saturday 11 AM to 7 PM) to receive an approximate shipping quote for your products & destination.
To check the status of your order, please click on ‘Track Order’, input ‘Order Number’ or ‘Tracking Number’ that you had received through email post purchase. This simply will take you to our courier partner's website wherein you can see the delivery status of your order.
Please contact our Customer Service at +91 96180 49302 for assistance (Monday - Saturday 11 AM to 7 PM).
Taking an unboxing video is mandatory to claim any such unprecedented scenario. Any missing products, damaged products – the risk is on us and you don’t need to worry. Please share the unboxing video with us and be rest assured, we will promptly action on the issue. We will ship the missing product to you on priority basis. Our Customer Service is available for you +91 96180 49302 for assistance (Monday - Saturday 11 AM to 7 PM).
Taking an unboxing video is mandatory to claim any such unprecedented scenario. Any missing products, damaged products – the risk is on us and you don’t need to worry. Please share the unboxing video with us and be rest assured, we will promptly action on the issue. We will initiate return & exchange process on priority basis. Our Customer Service is available for you +91 96180 49302 for assistance (Monday - Saturday 11 AM to 7 PM).
yellowverandah.in offers standard shipping by surface transport which takes up to 7-10 business days from the date of order placement.
In the scenario where the product needs fragile packing, we may require 2 more business days to dispatch your order.
All items are carefully packed to avoid any form of damage. We ensure the fragile items are packed safely with high quality bubble sheets and air cushions to secure the package.
Our Customer Service is available for you +91 96180 49302 for assistance (Monday - Saturday 11 AM to 7 PM). You can also use the WhatsApp Button on our website to contact us.
Yes we have our flagship experience studio in Hyderabad. Mentioned below is the address :
Yellow Verandah
Road No 10, Banjara Hills
Hyderabad - 500034
